Terms of Conditions

Thank you for choosing us for your photography and videography needs. Below are our policies to ensure a smooth and professional experience for all clients.

1. Booking & Reservations

• Booking Deposit: A non-refundable deposit of 25% is required to secure your booking. This deposit reserves your date and time and will be applied toward your final balance.

• Scheduling: All bookings are scheduled on a first-come, first-served basis. We recommend booking at least 2–4 weeks in advance for larger events to ensure availability.

2. Payment Terms

• Final Payment: Full payment is due on the day of the session or event. For extended events, customized payment plans may be available.

• Accepted Payment Methods: We accept credit cards, debit cards, and electronic payments.

3. Cancellations & Rescheduling

• Cancellations: If you need to cancel, please notify us at least 2 days in advance. Cancellations made with less than 2 days’ notice may be subject to a fee of up to 25% of the total booking fee.

• Rescheduling: You may reschedule your session once without any additional fee if done at least 72 hours in advance.

4. Copyright & Usage Rights

• Ownership: All images and videos remain the property of AceViews LLC. Clients receive personal usage rights for private or promotional purposes as agreed upon.

• Usage by Photographer/Videographer: We reserve the right to use a selection of images and videos for our portfolio, website, and promotional materials. If you wish to keep your content private, please let us know in advance.

5. Client Responsibilities

• Timeliness: Please ensure all parties are punctual for the scheduled start time. Sessions that begin late due to client delays may result in reduced shooting time or additional fees.

• Permissions & Permits: If your location requires special permits or permissions, please arrange these in advance and provide copies as necessary.

6. Image & Video Delivery

• Turnaround Time: Our typical turnaround time for edited photos is 1 week, while edited videos may take 2 weeks. Expedited delivery may be available upon request.

• Delivery Format: All final files will be delivered via a secure online gallery or download link. USB drives or prints are available upon request for an additional fee.

7. Liability

• While we take every precaution to ensure the safety of your files, we cannot be held liable for loss due to unforeseen technical issues or circumstances beyond our control. Backup copies are maintained for 60 days after delivery.

Please reach out to us at aceviews3@gmail.com or 614-707-3091 with any questions regarding our policies. We look forward to capturing your moments!